Service King Collision Repair of South Plano at 4001 North Central Expressway, Plano

Reviews

• Minh Truong

  Mar 22, 2018
  ★ ★ ☆ ☆ ☆
  Had one repair done that was, in the end, done well. Only problem I had was the extreme amount of time it took to fix. I dropped it off in early June and I was able to pick it up the next month, July. When I picked it up, I started the engine and got a key error (VW GTI). This error was definitely not there before and Service King was happy to fix it, but it should have been caught.
  
  Had a second experience with them and this time it didn't fare as well. Another one of our vehicles was hit and needed repair. We called them and they told us the earliest they could fit us in was 2 weeks later! We weren't in any rush and agreed to this and setup an appointment. A couple of days before the appointment, we called to confirm and they had no record of our appointment or claim number from the insurance.
  
  Seems like a lot/majority of insurance companies prefer to use Service King and they are extremely busy and this particular branch feels spread too thin to handle the workload. Quality and service is definitely taking a hit. I recommend finding a more specialized collision center for your particular vehicle than taking it here.

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